1. Business Information

This website is operated by LACERTA CROSS BORDER INC.

Business Address:
3 E EVERGREEN RD SUITE 101 #328
NEW CITY, NY 10956

Phone: 715-503-0698

Support Email: support@northframehq.com

2. Information We Collect

We may collect personal information that you voluntarily provide when you place an order, contact support, or interact with this website.

This information may include your name, email address, billing details, transaction information, and any message content you send to us.

3. Order and Payment Information

When you purchase a digital product, certain transaction and billing information is processed in order to complete your order and provide access to the purchased product.

Payment information is handled through the applicable payment processor and is not stored directly by us except as necessary for order administration, recordkeeping, or customer support.

4. How We Use Your Information

• To process orders and provide access to purchased digital products
• To communicate with you بشأن order status, access issues, or support requests
• To maintain internal records for accounting, compliance, and customer service purposes
• To improve website functionality, product delivery, and customer experience
• To detect, prevent, or investigate fraud, abuse, or unauthorized use of the website

5. Digital Products and Delivery

This website sells digital products only. No physical item is shipped. After purchase, customers may receive access through downloadable files, access files, account access, or digital links depending on the product.

We may use order information and email addresses to deliver access instructions, download information, or support-related communications.

6. Cookies and Website Data

This website may use cookies, analytics tools, and similar technologies to improve site performance, maintain security, remember user preferences, and understand how visitors interact with the website.

These technologies may collect technical information such as browser type, device information, referring pages, and general usage behavior.

7. Analytics and Technical Services

We may use third-party services such as hosting providers, site optimization tools, security services, analytics services, payment processors, and email-related services to operate the website and fulfill customer orders.

These service providers may process limited information as necessary to perform their technical, operational, or payment-related functions.

8. Sharing of Information

We do not sell your personal information. We may share information only when reasonably necessary to operate the website, process payments, deliver products, comply with legal obligations, or protect our business, customers, and website from fraud or abuse.

Information may be disclosed when required by law, valid legal process, or a legitimate compliance request.

9. Data Retention

We retain personal and transaction-related information for as long as reasonably necessary for business operations, customer support, recordkeeping, legal compliance, fraud prevention, and dispute handling.

10. Security

We take reasonable measures to help protect personal information and website data. However, no online transmission or storage system can be guaranteed to be completely secure.

Customers should also use secure passwords, maintain control of their email accounts, and protect their devices when accessing digital products.

11. Your Rights

Depending on your location and applicable law, you may have rights related to your personal information, such as the right to request access, correction, deletion, or limitation of certain processing activities.

To make a privacy-related request, please contact us using the support information listed below.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, website functionality, legal requirements, or business practices. The updated version will be posted on this page with the most current version in effect upon posting.

13. Contact

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact:

LACERTA CROSS BORDER INC.
3 E EVERGREEN RD SUITE 101 #328
NEW CITY, NY 10956
715-503-0698
support@northframehq.com